Our Privacy and Cookies Policy relates to our use of any personal information we collect from you via our platforms including:
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.
We sometimes need to collect information about you in order for us to provide you with our full range of services.
This Privacy and Cookies Policy explains the following:
We are legally obliged to use any personal information you provide to us, in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy and Cookies Policy as the "data protection laws").
If you have any concerns that your ONTOO account could have been compromised e.g. someone could have discovered your password, please get in touch straight away.
ONTOO is a Manchester based streaming platform focused on reflecting the image, culture and identity of the city through its productions and video content. We love to promote and celebrate all things Mancunian.
We provide original content and well as a platform for other creative film and video makers to show their content.
Our online services
ONTOO portal, (ontoo.uk)
When you sign up to ONTOO portal online by creating an account we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, as well as information collected about your use of ONTOO services (such as what you read or watch on ONTOO Online and items you have “added” when signed in to your ONTOO account).
In order to personalise our services, we may ask your permission to review third party data about you, for example, your Twitter or Facebook feeds. ONTOO online portal enable you to sign-in via a third party service, such as Facebook. If you choose to sign-in via a third party app, you will be presented with a dialog box which will ask your permission to allow ONTOO to access your personal information (e.g. your full name, date of birth, email address and any other information you have made publicly accessible). We will only retain information that is required by ONTOO online portal service.
ONTOO will use your personal information for a number of purposes including the following:
Where ONTOO proposes using your personal information for any other uses we will ensure that we notify you first. Please see section 18 below for details.
If you have registered for an ONTOO account this will also allow you to login to ONTOO website. Your ONTOO account will always be covered by the policies of this website.
ONTOO may contact you:
We will never contact you to ask for your ONTOO account password, or other login information. Please be cautious if you receive any emails or calls from people asking for this information and claiming to be from ONTOO.
ONTOO will only send you marketing emails or contact you on ONTOO platforms where you have agreed to this. We may personalise the message content based upon any information you have provided to us and your use of ONTOO platforms.
We may use information which we hold about you to show you relevant advertising on third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). This could involve showing you an advertising message where we know you have a ONTOO account and have used ONTOO products and services. If you don’t want to be shown targeted advertising messages from ONTOO, some third party sites allow you to request not to see messages from specific advertisers on that site in future. If you want to stop all personalised services from ONTOO, including targeted advertising messages on third party sites you can visit Your Account in Using ONTOO and disable personalisation there.
We will keep your information within ONTOO except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described in this section and section 9.
Generally, we will use your information within ONTOO and will only share it outside ONTOO where you have requested it or given your consent. However, we may share with third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter) some data, with appropriate security measures, to show you relevant advertising on third party sites, as set out in section 7.
If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on or to ONTOO websites or otherwise engage in any disruptive behaviour on any ONTOO service, ONTOO may remove such content.
Where ONTOO reasonably believes that you are or may be in breach of any applicable laws, for example on hate speech, ONTOO may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. ONTOO would only do so in circumstances where such disclosure is permitted under applicable laws, including data protection law.
If you are aged 18 or under, please get your parent/guardian's permission before you provide any personal information to ONTOO.
If you are under 18 and want to register for a ONTOO account then you will need to provide your date of birth to make sure you can use the parts of ONTOO Online that are meant for you and for younger visitors. If you are under 13 then we will need consent from your parent/guardian before you can use some of our service please email firstname.lastname@example.org
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with ONTOO. If you delete your ONTOO account then your personal information is deleted immediately, and the remaining information is anonymised for analytical purposes. For further information about deleting your ONTOO account, please see section 12 below.
You can always delete your ONTOO account. Find out how to delete your account.
As explained in section 11 above, deleting your ONTOO account will erase any personal information in your account that we have about you and it will mean any data we hold about how you have used ONTOO will be made anonymous.
Deleting your ONTOO account will not delete the data you shared with ONTOO for reasons that are not connected with your ONTOO account. For example, if you apply for ONTOO Shows, Tours & Take Part, we will keep your data so that we can manage that service and tell you about future shows you might like (if you have asked to be kept updated).
Important: if you delete your ONTOO account then you will be unable to access any ONTOO Store account that is associated with it, as they share the same technology. So you may lose anything you have bought with your ONTOO Store account.
Under the Data Protection Act you have the right to request a copy of the personal information ONTOO holds about you and to have any inaccuracies corrected. Please address requests and questions about this or any other question about this Privacy and Cookies Policy to (Email: email@example.com).
ONTOO website is published in the UK by ONTOO as ontoo.uk.
a) What is a Cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a "device") web browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your web browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on ONTOO website. However, you can change your cookies settings at any time (See section 11c).
On ONTOO websites, cookies record information about your online preferences and allow us to tailor our websites to your interests.
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your ONTOO account and to provide a more personalised experience.
c) ONTOO cookies and how to reject cookies
d) Other information collected from web browsers
Your web browser may also provide ONTOO with information about your device, such as an IP address and details about the browser that you are using. It may be possible for you to choose to provide ONTOO with access to your device’s location through the web-browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to ONTOO Online and this may be captured by performance cookies.
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.
When you download or use ONTOO apps on your mobile device or TV, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.
Your web browser or device may also provide ONTOO with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, MAC address, IMEI number and app ID (a unique identifier relating to the particular copy of the app you are running).
If you have any concerns about the information which might be accessed from or stored on your device by ONTOO, you may wish to only access ONTOO content through a web browser and review your web browser settings. See section 11(c).
If you have any questions or comments about this Privacy and Cookies Policy please contact: (Email: firstname.lastname@example.org)